Alibaba

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Alibaba

Basic information
Founded	1999
Legal Structure	Public
Industry	E-commerce, cloud computing, artificial intelligence, entertainment, mobile commerce, retail, mobile media, films, TV shows
Also known as
Official website	https://www.alibaba.com

Alibaba Group is a multinational technology company founded in 1999 that operates a broad ecosystem of e-commerce, cloud computing, digital payments, logistics, and technology services. The company is one of the world's largest e-commerce companies, best known for its marketplaces: Alibaba.com and AliExpress. Its business ecosystem also includes major platforms like Taobao and Tmall.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User freedom
• User privacy
• Business model
• Market control

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• User privacy: AliExpress has faced criticism over how much user data it collects, how transparent it is about sharing that data, and the cybersecurity risks associated with third-party sellers. No major confirmed AliExpress data breach has been widely reported.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Alibaba category.

Counterfeit and unsafe goods

Consumers and regulators have repeatedly criticized AliExpress for allowing product listings of fake branded goods and potentially unsafe products on the platform.

Browser fingerprinting through Web Audio (2026)

AliExpress was found to be using Web Audio to fingerprint browsers for tracking. This fingerprinting technique caused problems for certain users due to the technique breaking users audio playback. The fingerprinting script would make an audio chain of inaudible sounds used for the tracking, though due to some issues, this audio chain would stay connected to a users sound output even when the fingerprinting was already done. This error would break device features like resuming, skipping and changing the volume of audio playing in a different tab.