Shoney's
| Basic information | |
|---|---|
| Founded | 1947 |
| Legal Structure | Private |
| Industry | Food |
| Also known as | Shoney's |
| Official website | http://www.shoneys.com/ |
Founded by Alex Schoenbaum, Shoney’s North America, LLC is an private American restaurant chain.
Consumer impact summary
[edit | edit source]- User freedom: Regular users can request to opt-out of personal information sharing via email. Parents and/or related guardian can access, delete, or correct a child information via email or through their accounts.
- User privacy: Collects geolocation data (regardless if website closed), browsing patterns, page view information, address, name, relationship information, anniversary information, date of birth,
- Child privacy: Shoney's may collect children information including name, address, e-mail address, date of birth, password, and relationship with parent or guardian that is therefore transmitted to third party service providers.
- Business model: Comprise of menu items such as burgers, chicken, steaks, fish, sandwiches, salads, and deserts.
Incidents
[edit | edit source]This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Shoney's category.
Family couple forced to leave due to bringing a service animal (2005)
[edit | edit source]Around 2005, Shoney's faced a class action lawsuit alleging violation of Americans with Disabilities Act of 1990 under title III.[1] The lawsuits claims on 21 May 2005, two customers, with one having a disability, were ordered to leave Shoney's due to bringing a service animal. The case reach a settlement on 13 July 2006. giving the plaintiffs $1,000 and pay $5,518.16 in attorney fees.[1] In addition, it also required that one of its restaurants location(2303 Carmack Blvd) provide individuals with disabilities equal access to services and in 60 days have a sign that reads,"Customers with disabilities accompanied by their service animals are welcome."[1]
Credit Card leak (2017)
[edit | edit source]Starting between 27 December 2016 through 6 March 2017, Shoney's point of sale systems was compromised after a malware attack was conducted by unknown malicious actors that allowed for reading and eventual collection of customers financial data using magnet strips inside a users credit or debit card.[2][3] Several customers financial data including name, card number, expiration date, and internal verification code was leaked.[4] Shoney's didn't comment on the issue,[2] however Best American Hospitality Corp, a company that operates Shoney's point of sale systems, released a statement on 16 April detailing their investigation, in collaboration with security investigation firm Kroll Cyber Security, LLC, determined the origins of the attack and later remedied the issue.[5]
See also
[edit | edit source]References
[edit | edit source]- ↑ 1.0 1.1 1.2 "SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND SHONEY'S, LLC. DEPARTMENT OF JUSTICE COMPLAINT NUMBER 202-72-58". ada.gov. 11 Apr 2026. Archived from the original on 24 Mar 2023. Retrieved 11 Apr 2026.
- ↑ 2.0 2.1 Kreb, Brian (14 Apr 2017). "Shoney's Hit By Apparent Credit Card Breach". krebsonsecurity. Archived from the original on 20 May 2017. Retrieved 11 Apr 2026.
- ↑ Dellinger, AJ (17 Apr 2017). "Shoney's Hacked: Malware Hits 37 Shoney's Restaurants, Credit Card Credentials Stolen". International Business Times. Retrieved 11 Apr 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Restaurant Chain Confirms Payment Card Breach at 37 Managed Locations". Fortra. 17 Apr 2017. Retrieved 11 Apr 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Best American Hospitality Corp.'s Notification Regarding Stolen Payment Cards at Some Restaurants it Manages (Some Shoney's® Corporate-Owned Restaurants)" (PDF). Godaddy. 16 Apr 2017. Archived (PDF) from the original on 21 Sep 2018. Retrieved 11 Apr 2026.